Armstrong Electrical & Field Services, L.L.C. ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.aefs.com ("Site") or engage us for services.
1. Information We Collect
Information You Provide
- Contact & quote forms: name, company, email, phone, project location, service of interest, and any details you include in your message.
- Service engagement: billing contact details, project specifications, and other information necessary to deliver our services.
- Correspondence: emails, phone messages, and other communications you direct to us.
Information Collected Automatically
- Usage data: pages visited, referring URL, time on page, browser type, device type, and approximate geographic location (from IP address).
- Cookies and similar technologies: used to remember preferences and to measure site performance.
2. How We Use Information
- To respond to inquiries, prepare quotes, and deliver requested services.
- To improve the Site, our marketing, and our customer experience.
- To comply with legal obligations and enforce our agreements.
- To send transactional communications (e.g., project updates, invoices). We do not send marketing emails without your consent.
3. How We Share Information
We do not sell your personal information. We share information only as follows:
- Service providers: trusted vendors who help us operate the Site, send emails, and process payments, bound by confidentiality obligations.
- Project partners: with carriers, riggers, OEMs, or subcontractors as necessary to perform the services you've engaged us for.
- Legal compliance: when required by law, subpoena, or to protect our rights, safety, or property.
4. Cookies
Our Site uses essential cookies for navigation and may use analytics cookies (e.g., Google Analytics) to understand usage. You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security of transmitted data.
7. Your Rights
Depending on your state of residence, you may have the right to access, correct, delete, or restrict use of your personal information. California residents have rights under the CCPA/CPRA; other states may have similar laws. To exercise these rights, contact us at [EMAIL].
8. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have, please contact us so we can delete it.
9. Third-Party Links
The Site may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date.
11. Contact
For questions about this Privacy Policy or your information, contact us at:
Armstrong Electrical & Field Services, L.L.C.
[STREET_ADDRESS]
[CITY], [STATE] [ZIP]
Email: [EMAIL]
Phone: [PHONE]